Refund & Cancellation Policy
Effective Date: 14/08/2026 • Operator: VAYORIX PRIVATE LIMITED
1. General
AstroParihar aims to deliver the service purchased. Refunds are handled fairly and in accordance with applicable consumer law. Nothing here removes mandatory statutory rights.
2. Consultations
Before a consultation starts, cancellation may be requested through support subject to the booking terms. Once a personalised consultation has substantially started, refunds may be limited subject to applicable law. Quality-related complaints may be reviewed where the astrologer did not attend, the service was materially incomplete, a substantial technical failure prevented delivery, or serious inappropriate conduct occurred. A refund is not normally available solely because a customer disagrees with a prediction or expected future outcome. Astrology is interpretive.
3. Technical Problems
For material technical failures, AstroParihar may offer reconnection/rescheduling, replacement service, partial refund or full refund depending on circumstances.
4. Reports
Before personalised report preparation begins, cancellation may be possible. Once work has entered production, cancellation/refund may be restricted because work has been performed, subject to mandatory rights. If AstroParihar cannot deliver a report because of its own failure, a replacement or refund may be offered.
5. Digital Products
Where digital content is supplied immediately, any legally required acknowledgement concerning loss of a cancellation right will be obtained before immediate delivery.
6. Physical Products
Returns and refunds for physical goods follow applicable consumer law and the terms displayed at checkout. Defective or incorrect goods should be reported promptly.
7. Puja, Homa and Other Scheduled Services
Cancellation terms will be displayed before payment where practicable. Once third-party arrangements are committed or a service has begun, cancellation may be restricted subject to applicable law.
8. Duplicate/Unauthorised Payments
Contact [email protected] promptly with the transaction reference. We will investigate.
9. Refund Method
Approved refunds are normally returned to the original payment method unless applicable law or the payment provider requires another permitted method.
10. How to Request
Email [email protected] with order/booking ID, purchase date, service, reason and supporting evidence. For consultation-quality complaints, relevant consultation records may be reviewed where lawful and necessary.
11. Fraud and Abuse
Refunds may be restricted for fraud, repeated abusive claims, payment manipulation or chargeback abuse, subject to applicable law.
Company Number: 11632049
No 1 Sedgecombe Avenue, Kenton, Harrow, HA3 0HW
B Ff1/1, KK road, V Puram, Chennai-53
Support: [email protected]Legal: [email protected]